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Refund Policy

Last Updated: July 2026

At Money Engine, we want to ensure that our tools are the right fit for your freelance business. Because we offer a robust Free Tier for you to thoroughly evaluate the software before upgrading, our refund policy is straightforward and secure.

1. 7-Day Money-Back Guarantee

If you upgrade to the Pro Tier and find that it does not meet your expectations, you are eligible for a full refund within 7 days of your initial purchase. To claim this refund, you must contact our support team within the 7-day window.

2. Non-Refundable Cases

Please note the following conditions where refunds are not granted:

  • After 7 Days: Once the initial 7-day period has passed, all subscription charges are final and non-refundable.
  • Renewals: Automatic monthly or annual subscription renewals are not eligible for refunds. You are responsible for canceling your subscription before the next billing cycle begins.
  • No Prorated Refunds: We do not offer partial or prorated refunds for mid-cycle cancellations or for unused time remaining on your account.

3. Subscription Cancellations

You may cancel your recurring subscription at any time directly from your Profile & Billing dashboard. Upon cancellation, your payment method will not be charged again. You will retain full access to all Pro features until the end of your current paid billing cycle.

4. Refund Processing (Paddle.com)

Our order process is conducted by our online reseller, Paddle.com. Paddle.com is the Merchant of Record for all our orders. Once a refund is approved by our support team, it is securely processed by Paddle and credited back to your original payment method. Please allow 3 to 5 business days for the funds to reflect in your bank account.

5. Request a Refund

To initiate a refund request within your eligible 7-day window, please email us with your account email and the invoice/receipt number provided by Paddle: